Frequently Asked Questions
Everything you need to know about our premium fabrics and handmade quilts.
What is the quality of your quilting fabric?
We exclusively stock 100% premium cotton fabrics from industry-leading designers to ensure your heirloom projects remain vibrant and durable for generations.
How long will it take to receive my order?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while custom quilt orders require a lead time of 4-6 weeks.
Do you offer international shipping?
Yes, North Star Quilt Shop ships worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What is your return policy on cut fabric?
Because fabric is cut to your specific requirements, we cannot accept returns on yardage unless the item is defective. Pre-cut bundles and notions can be returned within 30 days if unopened.
Are your handmade quilts machine washable?
Yes, our quilts are designed for use. We recommend machine washing on a cold, gentle cycle with mild detergent and either air drying or tumble drying on low heat.
Can I request a custom color palette for a quilt?
Absolutely! We love bespoke projects. Please contact our design team through the 'Custom Orders' page to begin selecting fabrics for your one-of-a-kind piece.